LEGAL REFERENCE

Your Privacy Matters to Us

We've built dominobet around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...

Data ProtectionEncrypted PaymentsAccount PrivacyTransparent PracticesIndonesia Compliant

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What We Collect and Why

When you join dominobet, we collect your name, email, phone number and payment details to verify your identity, process deposits through DANA, OVO, GoPay and QRIS, and keep your account secure. We also track your gameplay activity and betting history to personalise your lobby experience, detect fraud and comply with local regulations in supported regions. We never sell your data to third

parties. Your information stays with us and our trusted payment processors.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Questions? Reach Out

Team online

Email Support

Contact our privacy team at [email protected] with any concerns about your personal data, account security or how we handle your payment information.

Live Chat

Our support agents are available 24/7 via live chat to answer privacy questions, explain our data practices and help you manage your account settings.

Account Settings

Update your personal information, review your login history and adjust privacy preferences directly from your account dashboard at any time.

TRUST MARKERS

How We Earn Your Trust

Encryption Standard

All data transmitted between your device and our servers uses industry-standard SSL encryption. Your payment details and personal information are...

Regular Audits

We conduct quarterly security audits and penetration testing to identify vulnerabilities. Our systems are reviewed by independent third-party security firms.

Compliance Framework

dominobet operates under strict data protection standards aligned with Indonesian regulations and international best practices for online gaming platforms.

Payment Partner Vetting

DANA, OVO, GoPay and QRIS providers we work with meet rigorous security and compliance requirements. Your payment data never touches...

Transparent Logging

We maintain detailed logs of who accesses your account and when. You can review login activity and suspicious access attempts...

Data Retention Policy

We keep your account data only as long as necessary. After account closure, personal information is securely deleted within 90...

Consistency Across Our Platform

Desktop & Mobile

Your privacy protections are identical whether you access dominobet on desktop, tablet or mobile. The same encryption and data handling apply across all devices.

Live Casino & Slots

Whether you're playing live baccarat with Evolution or spinning Pragmatic slots, your personal data and betting history are protected by the same privacy standards.

Sportsbook Markets

Your sportsbook activity, bet slips and account balance are governed by the same privacy policy as your casino play. No separate data handling for different game types.

Payment Methods

DANA, OVO, GoPay and QRIS deposits all follow identical privacy protocols. We don't differentiate data protection based on which payment method you choose.

Account Closure

When you close your account, all associated data is handled consistently. Your request is processed within 7 business days and deletion follows our standard retention schedule.

Third-Party Integrations

Any third-party services we use (payment processors, analytics, fraud detection) are bound by the same privacy commitments. We audit their practices regularly.

Policy Updates

If we update this privacy policy, we notify you via email at least 30 days before changes take effect. You can review the updated version anytime from this page.

What Defines Our Privacy Approach

Zero Third-Party Sales

We never sell, rent or share your personal data with marketers, data brokers or advertisers. Your information stays within dominobet and our essential service partners.

Fraud Detection Only

We analyse your account activity solely to detect fraud, prevent abuse and keep your account secure. No profiling for marketing purposes or behavioural targeting.

Consent-Driven

We ask for your explicit consent before collecting optional data like marketing preferences. You can withdraw consent anytime from your account settings without penalty.

Right to Access

You can request a complete copy of your personal data held by dominobet. We'll provide it in a readable format within 14 days of your request.

Right to Deletion

You can request deletion of your account and associated data at any time. We'll process your request within 7 business days, subject to legal retention requirements.

Breach Notification

If we discover a security breach affecting your data, we'll notify you within 48 hours with details of what happened and steps we've taken to protect you.

Privacy Policy Questions Answered

We retain your data for 90 days after account closure to process final payouts and comply with local regulations. After that period, all personal information is securely deleted. Legal holds may extend this if required by Indonesian authorities.

Yes. Log into your account and visit Settings > Privacy & Data. You can download a complete report of your personal information, betting history and account activity. Alternatively, email [email protected] to request a formal data access report.

No. Payment details are processed directly by DANA, OVO, GoPay and QRIS. dominobet never stores your full card numbers, wallet credentials or bank account details. We only keep transaction references for your account history.

Game providers receive only your player ID and session data needed to run your game. They don't receive your name, email, phone number or payment details. Each provider is bound by strict data protection agreements.

We maintain comprehensive cyber insurance and incident response protocols. If a breach occurs, we notify affected users within 48 hours with details of compromised data and protective steps taken. We also report to relevant Indonesian authorities as required.

Yes. Every marketing email includes an unsubscribe link. You can also manage preferences in your account settings under Notifications. Opting out doesn't affect your account access or gameplay experience.

We use this data to personalise your lobby, detect fraud, improve game recommendations and comply with regulations. We never sell it to third parties. You can request deletion of historical data anytime, though some records may be retained for legal compliance.